Concerns and Complaints

At QVS we take the welfare of your child very seriously and will wish to deal with any concern or complaint you may have promptly.

It may be best to start with the person most closely concerned with the issue. For example, to raise House matters with the Housemaster/Housemistress or Principal Teacher of the individual subject, who may be able to sort things out quickly, with the minimum of fuss. Another alternative would be to address your concern through the Parents’ Liaison Group. However, you may prefer to take the matter to a member of school’s senior leadership. The Depute Head Teacher (Pastoral & Guidance) has particular responsibility of pupil welfare, and as the School’s Child Protection Coordinator is always available to see any pupil or parent who wishes to do so. To raise a concern or complaint with the Chair of Her Majesty’s Commissioners (HMC), this should be done through the School Business Manager, as Secretary to the Board of HMC.

The table below gives contact details of Housemasters and Housemistresses, Principal Teachers, and the Senior Leadership Team, any of which will be happy to help. Our Complaints Policy can be found here. The QVS Formal Complaint Form can be found here: QVS Complaints Form.

House Housemaster/Housemistress E-mail 
Cunningham Mr Mike Eastham
Haig Mr Ron Boyd
Trenchard Mr David Mackay
Wavell Ms Rebecca Appleyard
Subject Principal Teacher 
Art Mr David Gilhooly
Business Management Mr Robert Wright
Computing Mr John Lawrence
English Mr Alan Kirk
Mathematics Ms Caroline McBlain
Modern Languages Mrs Laura Bairner
Music Mr David Breingan
Physical Education (PE) Mr Duncan McLay
Primary Dept Mr Tom King
Pupil Support Mr Graeme Beattie
Sciences Mr Duncan Davey
Social Subjects Mrs Kirsten Rodger
Technical Mr Steve Laing
Senior Leadership Team 
DHT (Academic) Mrs Janette Scott-Laing
DHT (Pupil Support) Miss Carole Phipps
DHT (Pastoral & Guidance) Mr Steve Adams
School Business Manager Mr Nigel Cunningham
Head Mr Donald Shaw